Policies & Procedures

Skin Oasis Policies & Procedures:

We ask that all new clients arrive approximately 10 minutes before your scheduled appointment for a brief consultation to review skin care goals and what to expect during your service.

We accept guests of all ages. However, some services may require parental release before services can be rendered to a minor. 

So all guests may experience a pleasant and peaceful environment, we ask that babysitting arrangements be made for small children. 

Cancellations & Rescheduling:

We require all first-time appointments to be guaranteed against late cancellation or rescheduling with a major credit card. Please provide at least 48 hours notice if you need to reschedule or cancel an appointment. For appointments canceled or rescheduled within 24 hours, we charge 50% of the scheduled service total. No-shows are charged 100% of the scheduled service.

Weather Inclement: If inclement weather or other unusual circumstances arise, less than 24 hours' notice will be accepted on a case-by-case basis.

Payments: 

Payments are accepted in cash, checks, major credit cards, or with a Skin Oasis Gift Card. A $50 fee will be charged each time a check is returned, and any charges incurred for the payment owed. 

Gratuities:

Gratuities are not included in the service price but are always welcome and appreciated. Gratuities are accepted in cash or credit cards. 

Gift Cards:

Gift cards can be used for services or retail purchases, are non-refundable, and may not be redeemed for cash. We are not responsible for lost, stolen, damaged, or unauthorized use. Gift cards may not be used to purchase another gift card. The gift card must be presented at the time of the service or retail purchase, and the available balance will be applied to the transaction.